VollstÀndige Beschreibung
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now weâre building the delivery of (almost) everything and youâll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnât always easy, but itâs definitely exciting. Here youâll learn more, build more, and ship more than in most other companies. Youâll be challenged a lot, but also have a lot of fun on the way. So, if youâre a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We are looking for a Supply Business Analyst to join our Global Delivery Operations team and play a pivotal role in shaping the future of courier supply. In this position, you will support our relentless pursuit of operational excellence across all regions by delivering data-driven insights that optimize how our pool of couriers functions. Your work will directly impact platform quality for our users by enhancing courier onboarding, activation, retention, and overall supply performance.
Youâll collaborate closely with dedicated analytics and product teams, leveraging market context to drive impactful decisions. If youâre passionate about using data to solve complex challenges and thrive in a fast-paced, results-oriented environment, this is the role for you!
What Youâll Do
- Analyze and improve all aspects of courier supply operations, including onboarding processes, courier activation, and retention strategies.
- Conduct ad hoc analyses to address immediate operational needs while also contributing to larger, cross-functional projects that build the foundation for the future of supply.
- Use data-driven insights to enhance operational efficiency and platform quality across regions.
- Partner with analytics, product, and other operational teams to align on goals and execute initiatives.
- Leverage tools like SQL, Python and machine learning models to uncover trends and opportunities.
- Explore and implement AI-driven solutions to streamline day-to-day workflows and decision-making.
- Communicate findings and recommendations effectively to stakeholders at all levels.
What Weâre Looking For
- A results-driven mindset with a sense of urgency
- A strong analytical foundation: terms like regression, SQL, Python, or ML models excite rather than intimidate you
- Understanding of causal inference and statistical concepts such as p-values
- Comfort tackling both quick, tactical analyses and strategic, long-term projects.
- Curiosity and enthusiasm for leveraging AI to enhance your work.
- Experience with or willingness to learn and use BI tools like Looker
- Collaborative spirit and the ability to thrive in a cross-functional, dynamic environment.
- Bonus: Background in operations research and optimization. Familiarity with supply chain, logistics, or marketplace operations.
Why Join Us?
At Wolt, the Global Delivery Operations team is at the heart of ensuring a seamless experience for our users and couriers alike. Youâll have the opportunity to influence how we scale and optimize our courier network globally, working alongside talented teams in analytics, product, and beyond. If youâre ready to make an impact with data and innovation, weâd love to hear from you!
Our Commitment to Diversity and Inclusion
Weâre committed to growing and empowering a more inclusive community within our company, industry, and cities. Thatâs why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.