P2P Team Leader - Front Office

P2P Team Leader - Front Office Miejsce pracy: Katowice Your responsibilities 1. Process •Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs •Acting as a subject-matter expert and quality gatekeeper for P2P Front Office activities. •First contact for issues escalation within P2P process •Cooperation with Internal and External Audit •Performing P2P controls •Advising other team members in terms of P2P process matters •Introduce Improvements within P2P proc…