Junior Customer Success Manager Pa

Role Purpose: This position is “all about the customer” relationship and account management, by enhancing the customers’ experience and increasing their loyalty to our services’ proposition. Precisely, this position is related to the service management of Public Sector customers. You’ll have responsibility for Service Management life cycle (ITIL V4), customer relationship and satisfaction of a dedicated accounts portfolio. This means you’ll be acting as of the Service trusted advisor and SPOC f…