Account Executive - Small Business
Aircall
Full description
About the Role:
We are seeking a highly motivated Small Business Account Executive to join our dynamic team which is focused on the North American market. The role itself is based in NYC.
As a Small Business Account Executive, you will have the opportunity to gain hands-on experience in the fast-paced world of B2B software sales.
This role will provide valuable insights into the sales process, customer relationship management and market research within the SaaS industry. This role offers an excellent learning opportunity to develop consultative sales skills and grow professionally for individuals interested in pursuing or continuing a career in sales.
This is an onsite role based in NYC, with an expectation of 3 days a week in office (Tuesday-Thursday).
Key Responsibilities:
Guide prospects through our sales cycle while documenting all customer interactions (calls, emails, demos) in Salesforce
Use a consultative selling approach (SPICED): Uncover pain points and help prospects realize Aircall’s value through conversational discovery calls & tailored demos
Work collaboratively with other teams (Sales Development, Onboarding, Customer Success, Solutions Engineering, Support) to drive opportunities across the finish line
Accurately forecast new revenue each week, month, and quarter by keeping pipeline up to date within Salesforce
Qualifications:
6+ months of closing experience in the Small Business/Mid-Market sector
Consistent attainment (and overachievement) of quota and revenue goals in a high-volume, transactional sale
Experience in a fast-paced environment with many competing priorities: An ability to stay organized and efficiently manage your time
Familiarity with SPICED Sales Methodology & ability to challenge prospects & status quo
Ability to articulate technical components of a product in a simple and effective manner (Selling Aircall requires a deep product knowledge. Learning these functions and clearly expressing their value is what this role is all about)
An eagerness to become a product expert, understanding how customers are using Aircall and Aircall’s dozens of powerful software integrations
You’re a driven, goal-oriented team player with a “must-win” attitude: we win and lose as a team
The willingness to learn and be coached! Our product, sales processes, team, and company will continue to evolve and there is always more to learn
You learn from failure: We’re risk-takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company
You’re resourceful and scrappy: you will figure out what you need quickly to get the job done and get the deal across the finish line. You don’t wait for answers to come to you, you go out and find answers
A desire to grow within the AE role for 2-3 years minimum. This is a long-term role with plenty of room for individual development (and significant earning potential!)
Spanish speaking is a plus