Senior Microsoft Dynamics 365 Functional Consultant @ Capgemini

Your profile Hands-on knowledge of Dynamics 365 (Contact Center/Sales/Service) and Power Platform — including out-of-the-box capabilities, limitations, and licensing Familiar with Copilot Studio and AI Builder as tools to enhance business processes and customer experiences Skilled in translating business requirements into process designs and data models following Microsoft best practices Experienced in Agile delivery — sprint planning, backlog management, and writing well-structured User Storie…